# Beneficial owners, controllers and representatives

When your client is a company, partnership, association or trust, your Customer
Due Diligence (CDD) case needs to cover the people behind it. In OnboardMe these
people are added to the case as participants.


WHY ADD THEM TO THE CASE

 * One case covers the whole structure. The company or trust and everyone who
   owns, controls or acts for it are recorded together.

 * ID checks are reused. Link a participant to an existing client and their ID
   verification on file shows on the case, so you don't verify them twice.

 * Screening is set up for you. Each participant automatically gets a row in the
   sanctions and PEP screening section.


TYPES OF PARTICIPANT

Type

Where

Who to add

Beneficial owners

C2

People who ultimately own or control the client, with their ownership or control
percentage

Controllers

C3

People who control the client, for example directors or, for a trust, trustees
and appointors

Representatives

D2

People authorised to act for the client, for example the person giving you
instructions


ADD A PARTICIPANT

 1. Open the case and go to the right section (C2, C3 or D2).

 2. Choose one of:
    
    * Link existing client to search for someone who is already a client (type
      at least 3 characters).
    
    * Add person to type the details of someone who isn't a client.

 3. Fill in the details:

Field

What to enter

Full legal name

Filled in and locked when you link a client

Ownership/control %

Beneficial owners only

Country of residence



Control / role description

For beneficial owners and controllers, for example "Director" or "Trustee"

Authority to act

For representatives, for example "Director with authority to sign"

Evidence / verification notes

How you verified this person

 4. Click Save draft.



To copy your beneficial owners into controllers, click Copy from beneficial
owners (C2) or Copy all from C2 in C3.


USING ID VERIFICATION ON FILE

A linked participant shows ID verification on file, with the status, method and
Last verified date. If there's nothing on file you'll see "No identity
verification on file for this client yet."

 * Click Set verification to record how you verified the person.

 * Click Edit verification to update an existing record.

The verification is saved against that person's client record, so it's available
on their other cases too. ID verification certificates on file are added to the
case PDF.

> Tip: For people you'll verify regularly, such as directors of several client
> companies, create them as clients so you can link them and reuse their ID
> verification.


IDENTITY AND SCREENING FOR EACH PERSON

Once added, participants appear in:

 * D3. Beneficial owners and controllers, to record identity notes for each
   person. Someone who is both an owner and a controller appears once.

 * E1. Sanctions and PEP screening, with a row for each person to record the
   name searched, date, and sanctions and PEP results.


ASKING THE CLIENT FOR THESE DETAILS

You don't have to type everyone in yourself. For companies and trusts, the
information request includes Beneficial owners and controllers and Authorised
representatives by default. When the client submits, the people they list are
added to the case for you. See Requesting information from your client
[https://onboardme.help.center/article/1164].


NEXT STEPS

 * Who to run CDD on: individuals, companies and trusts
   [https://onboardme.help.center/article/1166]

 * Approving and completing a CDD case
   [https://onboardme.help.center/article/1165]